The Tribune Democrat, Johnstown, PA

Consumer

August 6, 2012

Gas industry advertising shifts toward issues

PITTSBURGH — Black-and-white images show steelworkers inside a mill. They walk outside and hand a short section of pipe to a natural gas crew, shown in full color.

"Drilling is just the beginning," says the new Range Resources Corp. TV ad that ties Western Pennsylvania's steel history to the gas drilling industry that's taken hold here in recent years.

The "baton" handoff ad shot with local workers at U.S. Steel Corp.'s Edgar Thomson Works in Braddock runs during NBC's Olympics broadcasts across most of Pennsylvania. It's the kickoff for Range's new campaign, and a sign the industry is ramping up its messages to the public in higher-profile media slots.

Along with Range's ads and Consol Energy Inc.'s recent "America's Energy Starts Here" campaign promoting natural gas and coal, national trade groups such as the American Petroleum Institute and the three-year-old America's Natural Gas Alliance are buying more air time, billboard and print spaces in relevant markets and using social media to make their points, said Thomas Hoffman, an Upper St. Clair energy communications expert.

"There is a lot of messaging out there, and my guess is it's motivated in part by some of the controversy that surrounds fracking," he said, referring to the process of fracturing shale underground to free pockets of natural gas.

"The industry now is trying to address the environmental issues. That's different from the beginning, where they were talking more about jobs" and the benefits of leasing land for drilling sites, said Hoffman, who has his own firm, Carbon Communications Consultants.

Fort Worth-based Range, with a regional headquarters in Cecil, said its latest ads by agency Big Picture Communications Inc. of Mt. Lebanon convey its vision for what natural gas could bring to the region.

Range has scheduled an event to premier its new campaign this Thursday.

"Coal and steel defined the region, on their spinoff benefits," Range spokesman Matt Pitzarella said, and natural gas could do the same through increased use as a feedstock for petrochemicals plants, for instance.

The Summer Olympics provided an ideal time to start a campaign, before the public is inundated with election ads this fall, he said.

Range's baton ad and a spot with a patriotic theme are airing frequently now. Two others — one focused on the region's long manufacturing lull, and opportunity for change, and another with a message on energy independence — will follow. Pitzarella declined to specify what Range is spending on advertising.

Cecil-based Consol isn't running ads now, but is considering options for 2013, including doing more promotions in the growing Utica shale regions of Ohio, spokeswoman Lynn Seay said.

Surveys show familiarity with Consol's business has increased, although, "Our name is on the side of the Penguins arena, so the results were skewed a little," she said.

The coal and natural gas producer wasn't always a household name. Before its first "America's On Switch" ads six years ago, awareness of Consol in the region was around 20 percent, said Scott Morgan, president of advertising agency Brunner, but the Consol wanted to build its image in part to attract talented engineers and other workers.

Now, Consol is as well-known in the region as Wal-Mart and perception of the company is positive, Morgan said, adding that can affect Wall Street's view.

Energy companies often spend millions on image advertising, Morgan said, adding some market reports show API, Chevron and Range spent close to $1 million combined on TV advertising in the region through June this year.

Energy companies have become more savvy in pointing out the benefits of their operations to communities and the national economy, said Brian Bronaugh, president of the Mullen agency, which has no gas producers as clients.

Also, "drilling for natural gas is a big, expensive job" and companies have to address problems when things go wrong. Total spent for a major, multifaceted ad campaign can run from $8 million to $12 million, he said.

Drillers combine advertising with public relations, community outreach through meetings and other efforts to "stay on the good side of the consumer," said Audrey Guskey, associate professor of marketing at Duquesne University.

The industry not only is shaping its public image, but ads often are meant to minimize political oversight, said Virginia Gerde, associate professor of management and ethics at Duquesne. Think of the alcohol industry's "drink responsibly" ads or McDonald's highlight on healthy foods, she said.

Ads that stress drilling can be done without long-lasting effects to water supplies or the terrain seem to prompt a wait-and-see reaction here, Gerde said. "What I am hearing from people is, 'Show me in five years that it can be done safely,'" she said.

The campaigns signal the companies make enough in profits to put millions of dollars into advertising, "which also makes people think twice," Gerde said.

Consumers should look at the drilling industry's more-frequent ads with a skeptical eye, as they should with any commercial message, said Jeanne Clark of Citizens for Pennsylvania's Future, a Harrisburg-based environmental advocacy organization.

"Read the news and look at the science," she said. "We know that having drilling in your community isn't all good. It's a major industrial operation." About 70 percent of residents who took part in the recent Pittsburgh Regional Quality of Life Survey by the University of Pittsburgh's Center for Social and Urban Research and the Pittsburgh Today research organization said Marcellus drilling was at least a moderate economic opportunity. Fewer respondents, 55 percent, said it poses at least some environmental threat.

Pitzarella said that survey and ones with similar results are a sign that consumers are learning more about the industry, and that time is showing the drilling and fracking process poses few long-term effects. It doesn't mean ads are swaying opinions.

"People would reject a campaign that tried to boil down health and environmental safety into sound bites," he said.

___

Online:

http://bit.ly/RbkEsq

Text Only | Photo Reprints
Consumer
  • Cash Register Death_Denn.jpg The cash register rings its last sale

    Ka-ching! The cash register may be on its final sale.

    Stores across the country are ditching the old-fashioned, clunky machines and having salespeople — and even shoppers themselves — ring up sales on smartphones and tablet computers.

     

    March 22, 2013 1 Photo

  • Study: 1 in 5 consumers had error in credit report

    One in five consumers had an error in a credit report issued by a major agency, according to a government study released Monday.

    The Federal Trade Commission study also said that 5 percent of the consumers identified errors in their reports that could lead to them paying more for mortgages, auto loans or other financial products.

     

    February 11, 2013

  • Holiday Shopping 1.JPG Shoppers go down to the wire

    Shoppers who waited until the final days before Christmas were rewarded with big bargains and lighter crowds. But their last-minute deal hunting may hurt stores.

    December 24, 2012 2 Photos

  • g258000000000000000e5b0ea95757dc5e28fb8aab236790e50695559bd.jpg Top 10 of 2012 | New businesses find Richland real estate

    The Tribune-Democrat is counting down the top stories of 2012, as determined by voting by newsroom employees. One story will appear each day in print and e-editions between now and the end of the year. Readers can vote for their choice for the top story at www.tribdem.com/beststories.

    December 22, 2012 1 Photo

  • xmasgames1.jpg The Ultimate Holiday Video Game Gift Guide

    When it comes to gift shopping, the wide world of electronic entertainment can be daunting at best, paralyzingly indecipherable at worst. This guide is a comprehensive list of can’t-miss gifts for the gamers on your holiday shopping list along with online-only deals that will save you some scratch.

    November 30, 2012 1 Photo

  • xmasgames2.jpg The Ultimate Holiday Video Game Gift Guide | Part 2

    When it comes to gift shopping, the wide world of electronic entertainment can be daunting at best, paralyzingly indecipherable at worst. This guide is a comprehensive list of can’t-miss gifts for the gamers on your holiday shopping list along with online-only deals that will save you some scratch.

    November 30, 2012 1 Photo

  • xmasgames3.jpg The Ultimate Holiday Video Game Gift Guide | Part 3

    When it comes to gift shopping, the wide world of electronic entertainment can be daunting at best, paralyzingly indecipherable at worst. This guide is a comprehensive list of can’t-miss gifts for the gamers on your holiday shopping list along with online-only deals that will save you some scratch.

    November 30, 2012 1 Photo

  • giant_eagle_new.jpg Richland, West End Giant Eagle supermarkets sold

    Two local Giant Eagle supermarkets soon will be sold.

    November 29, 2012 1 Photo

  • CORRECTION Virginia L_Denn.jpg Historic jackpot: Tickets with winning Powerball numbers sold in Mo., Ariz.

    The search is on for the country’s newest multimillionaires, the holders of two tickets that matched all six numbers to split a record $588 million Powerball jackpot.

    November 29, 2012 1 Photo

  • Powerball_Roan.jpg Powerball players dream of jackpot

    As Americans went on a ticket-buying spree, the Powerball jackpot rose to $550 million Wednesday, enticing many people who rarely, if ever, play the lottery to purchase a shot at the second-largest payout in U.S. history.

    November 28, 2012 1 Photo

Poll

Should Pennsylvania privatize portions of the state prison system?

Yes
No
I'm not sure
     View Results
AP Video
Okla. City Mayor: Up to 13K Homes Hit by Tornado Raw: Aftermath of Deadly Attack in London Paperless Scanner, Vision of the Future Florida FBI Shooting Has Boston Bombing Links Garcetti Elected Los Angeles Mayor Over Greuel Raw: New Video of Deadly Oklahoma Tornado IRS Official Pleads 5th Amendment Lawyer: Feds Investigating Susan Powell Case Former Rep. Weiner Running for New York Mayor Jodi Arias: Death Penalty Would Cause More Pain Police Ram House to End Hostage Standoff Families Begin Returning to Their Homes in Moore Raw: Aerial View of Moore Tornado Damage Looking for Love? Take the Prague Metro First Person: Baby Falcons on a New York Bridge Crews Race to Find Survivors of Okla. Twister Oklahoma: Images of Devastation, Reunion Raw: Students Clash With Police in Chile Protests Outside Cincinnati IRS Office New Xbox One Entertainment Console Unveiled
Community Calendar
Loading…
Events by eviesays.com
House Ads
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide
Order Photos


Photo Slideshow