The Tribune Democrat, Johnstown, PA

Multimedia

February 5, 2013

Dell's founder strikes deal to turn it around

NEW YORK — It's easy to forget now, but Michael Dell was the Mark Zuckerberg of his day.

Hailed as a young genius, he created the inexpensive, made-to-order personal computer in his dorm room and sold it straight to the public. In the 1980s and '90s, his face appeared on magazine covers, and well before he turned 40, he was a college dropout-turned-billionaire CEO, ranked alongside Bill Gates and Steve Jobs.

But that was a long time ago in the fast-moving world of high technology. Now the PC is getting eclipsed by smartphones and tablet computers, and Dell is struggling to save his company — and his legacy.

Tuesday's announcement that Michael Dell and the investment firm Silver Lake have struck a $24.4 billion deal to buy Dell Inc. and take it private may well be the founder's last chance to recapture his former glory. The agreement will allow the company to attempt a turnaround without having to worry about keeping its stock price up and pleasing Wall Street.

For Michael Dell, 47, the attempt to retool the company he built is personal, said technology analyst Patrick Moorhead, who runs Moor Insights & Strategy.

"His name is on the logo and all the buildings. So he takes all of this very personally," Moorhead said. "This is a way for him to solidify the way people will look at him and remember him."

Analysts said Dell Inc. will have to mine more profitable areas such as technology consulting and business software.

In a statement, Dell himself said little more than that the transformation will "take more time, investment and patience."

The company he founded some 29 years ago rose to the top of the world's PC market more than a decade ago. In its heyday, its turn-of-the-millennium ad slogan, "Dude, you're getting a Dell," became a pop-culture catchphrase. Dell sold directly to customers, cutting out stores and other middlemen, and passing the savings along.

"What Michael Dell was all about was getting products to people faster and more directly and at a lower cost than anyone could," said Forrester Research analyst David Johnson.

While Dell PCs are still used in corporate offices and homes around the world, the industry has proved unforgiving to those who don't evolve with it. With smartphones booming, PC sales weakening, and tablets expected to outsell laptop computers this year, Dell's old slogan is more likely to be phrased as a question, as in: "Dude, you're getting a Dell?"

Dell Inc. is now worth less than the $30 billion it raised in its 1988 initial public offering and well below its peak of more than $150 billion in 2000, and is now the world's third-largest PC maker, having fallen behind Hewlett-Packard and Lenovo. Apple has a smaller share of the computer market but more than makes up for that with its sleek iPods, iPhones and iPads.

IBM managed to reinvent itself during the 1990s when its main business of selling mainframe computers began to suffer as desktop machines grew increasingly powerful. But it took nearly a decade.

Michael Dell stepped down as CEO in 2004, staying on as chairman. But the company faltered under CEO Kevin Rollins and saw its first-ever profit decline. Customers complained of poor service, and sales slowed as Dell faced a market glut of cheap PCs from other makers. The company lost its No. 1 position to HP 2006 and never regained its standing.

Michael Dell returned as CEO in 2007 and began carrying out a turnaround plan, dubbed "Dell 2.0," that included improving customer service, thinning the managerial ranks and expanding into new businesses.

Moorehead said it will probably take Michael Dell at least another three to five years to transform his company. That's a timeframe that probably would have caused Wall Street to grow even more frustrated with Dell.

"If what you are trying to do is not being valued by your investors, you need to go somewhere else," Moorhead said. "They weren't getting any respect on Wall Street, so this is the best move they could make right now."

___

AP Technology Writer Michael Liedtke contributed to this story from San Francisco.

 

Text Only | Photo Reprints
Multimedia
  • scifi19.JPG VIDEO | Sci-Fi expo connects with fans

    The Force is strong with Casey Bassett.
    In two years of feverish planning and laborious love, the 24-year-old has roughly tripled the size of his homegrown geek convention, Sci-Fi Valley Con, being held this year at the Jaffa Shrine in Altoona. Today is the 2013 convention’s final day.

    May 18, 2013 1 Photo

  • Bus_15_b VIDEO | Deer gets on, off city bus

    A CamTran bus picked up an unscheduled passenger on Tuesday evening – a white-tailed deer.

    May 15, 2013 1 Photo

  • brian cano VIDEO | Bards behind bars

    In the latest endeavor for Brian Murphy, the 33–room Grand Midway Hotel in Windber might be refitted to become a penitentiary – a commune for delinquents, but specifically for delinquent writers. He calls it “Writer’s Jail,” and it serves the artistic community by forcing writers to do the one thing they often cannot bring themselves to do: Actually write.

    April 27, 2013 2 Photos

  • Online Sales Taxes_Denn.jpg Internet sales tax bill to hit roadblock in House

    A bill to require Internet shoppers to pay sales taxes for online purchases may be cruising through the Senate but it will soon hit a roadblock in the House.

    April 26, 2013 1 Photo

  • Setting standards for cyber sharing

    A cybersecurity bill that riled privacy advocates when it was approved in the U.S. House of Representatives last week is looking like a non-starter in the Senate this week. And both opponents and proponents say its best chance at resurrection is to put a leash on exactly what types of information companies can share.

    April 26, 2013

  • prom_firefighters VIDEO | Drill provides glimpse of reality: Responders stage grim demonstration of accident scene

    Police, fire and EMS responders from Patton and Carrolltown rushed to Cambria Heights High School Thursday afternoon, responding to a call that detailed a two-vehicle accident with entrapment.
    Although it was a drill, designed to be a graphic depiction of what happens when unsafe driving practices lead to a wreck, the message sent to the dozens of  students surrounding the scene was clear.

    April 25, 2013 2 Photos

  • New app helps Icelanders avoid accidental incest

    You meet someone, there's chemistry, and then come the introductory questions: What's your name? Come here often? Are you my cousin?

    In Iceland, a country with a population of 320,000 where most everyone is distantly related, inadvertently kissing cousins is a real risk.

    A new smartphone app is on hand to help Icelanders avoid accidental incest.

    April 22, 2013

  • Boston Marathon-Five _Denn.jpg In Boston manhunt, online detectives flourish

    The intensive manhunt for the bombers behind the deadly Boston Marathon attacks didn't take place only on the streets with professional police officers and SWAT teams. In an era of digital interactivity, it also unfolded around the country from laptops and desk chairs filled with regular folks.

    April 22, 2013 1 Photo

  • Senate bill jeopardizes tax-free online shopping

    States could force Internet retailers to collect sales taxes under a bill that overwhelmingly passed a test vote in the Senate Monday.

    April 22, 2013

  • victoria_4 VIDEO | Historic theater now only a memory

    Dozens of Gallitzin residents young and old gathered on a brisk Saturday morning to watch the historic Victoria Theater along Jackson Street come down.

    April 13, 2013 1 Photo

Poll

Do we have too many economic development agencies in our area?

Yes, they end up fighting over the same money
No, our region needs all of the help it can get
I'm not sure
     View Results

AP Video
Probe Begins After Conn. Commuter Trains Crash NTSB Begins Investigation Into Conn. Train Crash Lotto Fever Sweeps the Country Conn. Commuter Trains Collide; 60 Go to Hospital Coffee Run Leads to Hatchet Hitchhiker Arrest Fmr. IRS Head Insists No Politics in Targeting CDC: Fecal Bacteria Common in Swimming Pools $1 Million in Jewels Stolen at Cannes Film Fest NM Mom Chases Down Child Abductor Raw: Crash Sends Car Into Fla. Pool Raw: Obama Sits Down With Elementary Kids Raw: Bear Falls From Tampa Tree Ousted IRS Chief: Errors Not Caused by Politics Terror Suspect Due in Court in Idaho Friday Raw: Driver Ejected From Truck, Over Bridge Could Tobacco Be the Next Biofuel? Wash. State Releases Draft Rules for Legal Pot Dying Man's Blinks Lead to Murder Conviction Officials: Texas Tornado Likely Had 200 Mph Wind Brothers Arrested in NOLA Parade Shooting
Community Calendar
Loading…
Events by eviesays.com
House Ads
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide